What happens if i lose my la fitness card

Ratings and Reviews. App Privacy. Size Compatibility iPhone Requires iOS Mac Requires macOS Languages English. Price Free. Family Sharing With Family Sharing set up, up to six family members can use this app. More By This Developer. City Sports. You Might Also Like. Crunch Fitness. Strong Workout Tracker Gym Log. F45 Training. Chuze Fitness. You can choose between locations all over the US.

Canceling LA Fitness manually is quite complicated in comparison to other subscription services. When canceling your subscription manually, make sure to send it a couple of weeks in advance.

Your request needs to be processed at least five days before your billing cycle ends. Otherwise, you will be charged for the following month. LA Fitness has a quite complicated and time-consuming cancelation process.

You need to think of canceling your membership well in advance and print and fill in the cancelation form. With our app, the whole process will be over in just two minutes.

Here is what you have to do:. We will notify you via email as soon as we cancel your subscription. Yes, LA Fitness allows its members to freeze their accounts , but this service comes with some expenses. Kid Club members can put their memberships on pause free of charge. The only exception to the no-refund policy is if the company receives your LA Fitness Cancelation Form less than five days before your last paid month ends. In this case, you will be charged for the following month, and you can request a refund.

It's worth pointing out that since Caroline joined LA Fitness they have introduced a pledge which spells out, in writing, members rights which includes things like the right to cancel if you move away and as a rule of thumb this should be at least ten miles from the nearest branch. However, when we went undercover we were told by one gym that we had to move 20 miles away, another 25 miles away and another 'half-an-hour-distance' away.

Our researchers were also told by some branches that if you are made redundant you can cancel your contract. This seems reassuring, but is it true? Well, according to the new company pledge, LA Fitness 'will work with you' if you lose your job; however, there is no guarantee that you'll be able to cancel your membership and the pledge even states that they might freeze your membership instead.

And what about a cooling off period? Well, the new pledge couldn't be clearer: if you want to leave within ten days of joining, you can with no hassle. So why were we told by some members of staff that there is no cooling off period? Our commercial and contracts lawyer Mark Weston explains: "The problem is that they are giving information to the consumer that is just wrong or missed out or inaccurate Let's be clear: if you go in and sign up because you are told something misleading, you can look to get that contract set aside; it is also separately possibly a criminal offence under the Consumer Protection from Unfair Trading Regulations - you shouldn't have to put up with that.

LA fitness was extremely disappointed in the findings of the BBC Watchdog researchers when they visited a number of our gyms. Their mixed experiences were not typical of what any potential, new or existing member can expect from LA fitness. We have already begun a retraining programme for our staff to address the issues raised by the programme.

We believe that customer service and the experience our members have when they visit one of our gyms is vital to our success as a business. As such we've worked hard over the last three years to improve the entire member experience and particularly the transparency of our sign-up procedures.

The culmination of this was the launch in January of our Member Pledge www. It goes above and beyond our contractual commitments to our members and their commitment to LA fitness because we understand that life isn't black and white.

It also includes our very clear policies on membership cancellation, loss of earnings, illness and injury and moving away. In the event of any member experiencing difficulties with or questions about their membership our experienced Member Services team will work with them to find the best solution. Many queries will be covered by our comprehensive FAQs set out on our website www. LA fitness prides itself on following these standards and we believe the introduction of our self sign up kiosk process provides an unparalleled level of transparency for anyone who may wish to join.